ABOUT US

Technology With a Neighbor's Touch

For over a decade, we've been keeping Nairobi businesses running smoothly with IT support that feels like family but performs like the pros we are.

Overview

Spoude Technologies is a specialized IT consultancy dedicated to architecting resilient SaaS ecosystems and managing complex hardware lifecycles. Derived from the Greek word for earnest diligence, our firm is built on the belief that robust IT operations are the foundation of any mission-driven organization.

Our Mission

We empower organizations through technology by being the caring partners who understand your business, speak your language, and show up when you need us.

Our Vision

To be the trusted technology partner for every organization in Nairobi and beyond who values relationships as much as results, where technical excellence meets genuine care, and where success is measured not just in uptime, but in the peace of mind we deliver.

Our Team Values

People First, Technology Second

We believe the human element matters more than any server, software, or security system. Technology should serve people, not the other way around. This philosophy guides how we work with clients and how we treat each other.

Positive, Hungry, Honest, Committed

These four words define our culture. We stay positive even when solving tough problems. We're hungry to learn, improve, and find better solutions. We're honest about what you need and what you don't. And we're committed to your success for the long haul.

Community Focused

We're part of this community, not just service providers passing through. We know Decatur. We understand the organizations and businesses here. We see clients around town and genuinely enjoy those encounters. This local connection matters in how we serve you.

Light & Supportive

Work doesn't have to be stressful. We keep things light and supportive with our clients and with each other. There's always a solution, and we'll find it together without adding unnecessary anxiety to your day.

What Drives Us Every Day

1. People First, Technology Second

Technology is what we do, but people are why we do it. Every solution starts with understanding your goals, your challenges, and your team. The tech comes after the conversation, because the best technical solution in the world doesn't mean anything if it doesn't work for actual humans.

2. The Heart of a Teacher

Our team isn't here to baffle you with jargon or make you feel behind. We're made up of people who genuinely enjoy explaining things, breaking down complex concepts, and empowering you to make informed decisions. Think of us as educators who happen to be really good at IT.

3. Positive, Hungry, Honest, Committed

We approach every challenge with optimism and determination. We're hungry to grow, learn, and find better solutions. We're honest about what you actually need (not what we could sell you), and we're committed to the long haul. Your success is our success.

4. Always Accessible When it Matters

Technology issues don't respect business hours, and neither do we. When problems arise, you reach real people who already know your systems and understand your priorities. You get responsive support from technicians who treat your emergencies like they're our own.

5. Community Connection

Being located in Nairobi means more than having a mailing address here. It means we see you at the coffee shop, run into you at local events, and have a genuine stake in this community's success. We know the local business landscape, understand the challenges specific to our region, and we're invested in seeing our neighbors thrive.

Serah Njoroge, President of Spoude Technologies

Serah Njoroge

Lead Consultant

BSc. in Telecommunications and Information Engineering with 7+ years of strategic IT systems experience.

Connect with Serah on LinkedIn

Our President

Serah Njoroge | Lead Consultant

A Strategic IT Systems specialist with over 7 years of experience in managing technology for global, remote-first, and on-site manufacturing teams. With a BSc. in Telecommunications and Information Engineering, Serah brings a deep technical foundation to every architectural project.

Serah is a driving force behind our mission to deliver exceptional IT solutions. With a deep commitment to security, innovation, and personalized client service, she leads Spoude Technologies with a focus on building resilient, efficient technology strategies that help businesses thrive. Her leadership and industry expertise shape our approach, making us a trusted partner for our clients’ technology needs.

Trusted Technology Partners

Platforms we work with to deliver resilient, secure, and scalable outcomes.

Google WorkSpace

Google WorkSpace

Collaboration and productivity tooling we integrate for reliable team operations.

Okta

Okta

Identity and access controls that strengthen authentication across your stack.

Apple Business

Apple Business

Device deployment and management workflows that simplify endpoint operations.

Jamf

Jamf

Apple endpoint lifecycle management with stronger policy and compliance control.

Microsoft 365

Microsoft 365

Business productivity and communication platforms with secure administration patterns.

NinjaOne

NinjaOne

Monitoring and endpoint management support for proactive IT operations.

TeamViewer

TeamViewer

Secure remote support workflows for faster troubleshooting and continuity.

ConnectWise

ConnectWise

Service operations and support tooling for structured incident response.

SentinelOne

SentinelOne

Advanced endpoint protection integration for stronger threat defense.

Ready to Meet Us?

Let's Start A Conversation About How Our Team Can Support Yours.